Quality Manager

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Quality Manager

  1. ROLE PURPOSE

Responsible for leading the development, implementation, and management of quality assurance programs, policies, and practices to ensure that the products meet and exceed customer expectations. This leadership role plays a critical part in maintaining and enhancing our reputation for quality and reliability.
  1. KEY POSITION RESPONSIBILITIES

Sr.

Key Responsibilities

1

Develops and executes a comprehensive quality assurance strategy aligned with the company’s goals and objectives in Electronic Control Systems, HVAC&R, and Process Control Instrumentation.

2

Establishes and maintains quality standards, policies, and procedures, ensuring compliance with relevant industry standards and regulations specific to each business segment.

3

Continuously evaluates and improves quality processes and methodologies in the context of each product line.

4

Implements and maintains an effective Quality Management System (QMS) tailored to monitor and control quality for Electronic Control Systems, HVAC&R, and Process Control Instrumentation.

5

Oversees internal audits and quality assessments in each segment to identify areas for improvement and drive corrective actions.

6

Ensures all departments adhere to QMS processes and procedures related to their respective product lines.

7

Establishes key performance indicators (KPIs) and metrics to measure and report on quality performance for each product line.

8

Analyzes and reports on quality data for Electronic Control Systems, HVAC&R, and Process Control Instrumentation, identifying trends, opportunities, and areas for improvement.

9

Prepares and presents regular quality reports to the executive team, segmenting data by business area.

10

Collaborates with procurement and supply chain teams to ensure supplier quality and performance meet company standards in each business segment.

11

Evaluates and manages supplier quality agreements and performance metrics, addressing the specific requirements.

12

Conducts supplier audits and quality assessments for products within each segment as needed.   

13

Leads continuous improvement initiatives tailored to enhance quality, reduce defects, and increase efficiency.

14

Implements lean and Six Sigma principles within each product line to drive process improvement and waste reduction.

15

Fosters a culture of continuous improvement across the organization, accounting for the unique challenges and opportunities of each segment.


  1. TEAM MANAGEMENT SKILLS

1

Leadership: The ability to lead and motivate a team, providing clear direction and guidance. Being able to inspire and influence team members to achieve common goals.

2

Time Management: Help team members prioritize tasks and manage their time effectively. Set realistic deadlines and ensure the team has the necessary resources to complete their work efficiently.

3

Motivation and Recognition: Recognize and reward team members for their accomplishments and hard work. Motivate and inspire the team to achieve their best through positive reinforcement and acknowledgment of their contributions.

4

Problem-Solving: Encourage a problem-solving mindset within the team. Foster an environment where team members feel empowered to identify and address challenges, proposing innovative solutions to improve processes and overcome obstacles.

5

Decision-Making: Make informed and timely decisions that benefit the team and the organization. Involve team members in the decision-making process when appropriate, considering their input and perspectives.
  1. QUALIFICATIONS AND EXPERIENCE REQUIREMENT

Qualifications

Education           

  1. Bachelor’s degree in Engineering (Electronics), or a related field; Master’s degree preferred.

Experience
  1. A minimum of 12+ years of progressive experience in quality assurance, with a proven track record of leadership in quality roles within the Electronic Control Systems, HVAC&R, and Process Control Instrumentation domains.
  1. KNOWLEDGE & SKILLS REQUIREMENT

Skill

        Attribute

Technical

●        In-depth knowledge of quality management systems, standards (e.g., ISO, Six Sigma), and best practices, with the ability to adapt these to the specific requirements of each product line.

●        Proficiency in quality management software and tools.

Behavioral

●        Strong analytical and problem-solving skills with the ability to use data to drive decisions and improvements in diverse product segments.

●        Exceptional leadership and team management skills, with the ability to lead cross-functional teams across multiple product lines.